3999 com Terms and Conditions – Please read before use

3999 com (hereinafter referred to as the "Platform", "we", or "us") is an online gaming and entertainment platform operated through the website https://3999com.app. These Terms and Conditions constitute a legally binding agreement between 3999 com and its users.

By accessing or using this Platform, you confirm that you have read, understood, and fully agree to these Terms and Conditions. If you do not agree with any of these terms, please refrain from using 3999 com.

These Terms and Conditions have been prepared in Bengali for the convenience of Bangladeshi users. This document may be updated periodically, and the date of any changes will be noted at the top.

To open an account on 3999 com, the following conditions must be met:

• You must be 18 years of age or older.
• All information provided at registration must be truthful, accurate, and complete.
• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• You must register in your own name and on your own behalf. Creating an account for someone else is not allowed.
• Registration is not permitted from regions or countries where online gaming or betting is prohibited under applicable law.

After registration, 3999 com may request that you complete a KYC (Know Your Customer) verification process. This may require submitting a copy of your National ID, passport, or driving license. Withdrawal restrictions may apply until KYC verification is complete.

You are responsible for maintaining the security of your account. Do not share your password with anyone, and notify us immediately of any unauthorized access to your account.

3999 com currently supports transactions via bKash, Nagad, and Rocket. Bank transfer may also be available on a limited basis.

Deposit Rules:

• The minimum deposit amount may vary depending on the payment method.
• Deposits are usually credited instantly. In some cases, it may take up to 30 minutes.
• Accurate information must be used when making a deposit. 3999 com is not responsible for failed deposits resulting from incorrect details.
• Deposits from third-party accounts are not permitted.

Withdrawal Rules:

• KYC verification is mandatory for withdrawals.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals may be placed on hold and reviewed if a transaction is flagged as suspicious.
• 3999 com reserves the right to cancel any withdrawal where money laundering or fraud is suspected.

3999 com offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the respective promotion page.

General rules for bonus use:

• Each bonus has a wagering requirement that must be met before any withdrawal can be made.
• Bonus funds or deposit bonuses cannot be claimed more than once.
• Bonuses may only be used on your own account.
• Bonuses have an expiry date. Any unused bonus will be forfeited once it expires.
• If the terms of any bonus offer are violated, the bonus and any associated winnings may be forfeited.

The welcome bonus is available to first-time registrants only. Multiple claims from the same device, IP address, or household are not permitted.

All games on 3999 com run on RNG (Random Number Generator) technology that is fully audited and certified. Every game result is entirely independent and unaffected by previous outcomes.

• Game results are final and recorded in the system log.
• If a game is cancelled due to a technical error, the wager will be refunded.
• In Sports Betting, if a match is cancelled or abandoned, the wager will be refunded.
• Any bet placed during a live event will be considered final.
• Winnings obtained by exploiting system errors or bugs may be voided and forfeited.
• Any form of cheating, bot usage, or automated software is strictly prohibited.

3999 com reserves the right to monitor all gaming activity. Accounts may be placed under investigation if irregular betting patterns or suspicious behavior are detected.

3999 com believes gaming is purely for fun and entertainment. We genuinely care about the mental and financial well-being of our users.

• Never bet more than you can afford to lose.
• Think of gaming as entertainment, not a source of income.
• Contact us to set daily, weekly, or monthly deposit limits.
• You may request a temporary account lock at any time if needed.
• If you notice signs of gaming addiction, seek professional help immediately.

Personal information you provide to 3999 com is collected, stored, and used in accordance with our Privacy Policy.

• Your information will never be sold to third parties.
• Information may be shared when required by law or regulatory authorities.
• Anonymous user data may be analyzed to improve our services.
• To view or update your information, please contact us.

For more information, visit our Privacy Policy Read.

3999 com may suspend or permanently close an account without prior notice for any of the following reasons:

• Violating any provision of the Terms and Conditions.
• Registering with false or misleading information.
• Operating multiple accounts.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Engaging in harassment or abusive behavior toward other users.
• Participating in money laundering or any other illegal activity.

To close your account, email us at support@3999com.app. Please withdraw any remaining balance before requesting account closure.

For any dispute or complaint, please contact our customer support team first. We aim to respond within 48 hours.

• To submit a complaint, email us at: support@3999com.app
• In disputes over game outcomes, server logs will serve as the definitive record.
• If your issue is not resolved by customer support, you have the option to escalate it to the relevant regulatory authority.
• All disputes will be addressed within a reasonable timeframe and resolved by mutual agreement between both parties.

3999 com reserves the right to amend these Terms & Conditions at any time. For significant changes, a notice will be sent to your registered email and posted on the platform.

Continued use of the platform after any changes are made constitutes your acceptance of the updated terms. We recommend visiting this page regularly.

For any questions regarding these Terms and Conditions, please contact us:support@3999com.app